Save-A-Sale Popups - Do they work?
You may have probably seen those annoying popups that show up on sales letters when you try to exit their website. Most of them use Intellichat or Virtual Smart Agent. Anyhow, I have been doing some experimenting of my own and had some very interesting results.
I have installed the Intellichat on one of my niche sites that was totally unrelated to making money online or internet marketing and didn’t notice any increase in sales at all! In fact, I felt like the conversions decreased because people wouldn’t return to the website knowing that there is that annoying popup.
Not only that, but I have also analyzed the chat history of the virtual sales agent with my visitors and noticed that people were getting very frustrated with getting their questions answered. Some actually got mad and wrote some very funny things 
These popups are now widely used by many internet marketers. If you look at clickbank marketplace you will find a ton of sales pages that have that exit popup installed. Personally, I think it’s very annoying and that it has become very saturated in the IM industry. As soon as I see one of them I quickly close it and make sure never load that site again.
It seems like those popups only help if you are selling in the IM niche or “make money” related products. The reason for that is that so many people are used to getting discount when they try to close the web page.
I wonder what is your experience with this. Feel free to post your comments below.
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August 29th, 2008 at 1:20 am
Hey, I am so sick of those pop ups. Everyone knows that it’s not a real person that you are chatting with. I would think they only hurt conversions since everyone is using them now.
September 5th, 2008 at 4:45 pm
Annoying mildly describes the flush that comes over me when confronted with a challenge to my conscious decsion to leave. Makes me feel like I am on a car lot and must talk to three people just to get a price.